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2022-05-15
Resume from 15 May 2022

Front Office Receptionist in Hurghada

I am looking for a job in Hurghada, Cairo, Alexandria, Sharm el-Sheikh, $700, full time
Usakovskiy KIrill
Usakovskiy KIrill 24 years old, Hurghada, higher education

Work experience

Front Office Receptionist
8 mo. Sep 2021 - May 2022
Five-Star Hotel Peter 1, Moscow
8 mo. Sep 2021 - May 2022
Answered phone calls;
Greeted guests in a friendly and professional manner;
Checked guests in, issued room keys, provided information on hotel services and room location;
Accepted and processed various payment methods: credit cards, cash, vouchers, etc; Initiated and implemented up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue;
Responded to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concerns;
Settled any customer disputes in a professional and pleasant manner; Checked guests out, including resolving any late or disputed charges; Performed and run Night Audit function;
Prepared reports for other departments: F&B, Housekeeping.
Fronte Office Receptionist
4 mo. May 2021 - Sep 2021
Four-Star Hotel Kadashevskaya, Moscow
4 mo. May 2021 - Sep 2021
Answered phone calls, redirected if necessary;
Greeted guests in a friendly and professional manner;
Completed check-in and check-out procedures, provided guests with all information on hotel services and facilities;
Accepted various payment methods;
Handled room reservation requests, entered accurate information in the hotel system; Worked in the TravelLine system.
Front Office Receptionist
7 mo. Feb 2020 - Sep 2020
Three-Star Hotel Maxima Zarya, Moscow
7 mo. Feb 2020 - Sep 2020
Answered phone calls, redirected if necessary;
Greeted guests in a friendly and professional manner;
Completed check-in and check-out procedures, provided guests with all information on hotel services and facilities;
Accepted various payment methods;
Provided concierge services, such as ordering a taxi, booking tickets, organizing tours, etc.

Higher education

Moscow State Technical University Named After N.E. Bauman , Moscow
Business and Management
3 years 11 mo. Sep 2016 - Aug 2020

Languages

Russian - fluent, English - advanced
Resume number: 128
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